Entraqo
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Tap in. Safe in.

The ticketing platform that belongs to the venue

One codebase, white-label, two engines on one spine. Your visitors buy on your domain, see the fee before they pay, and walk through a gate that still works when the power is out.

Try the Cathedral demoSee how it works

Easy · Safe · Fast

  • Your brand on your domain

    Logo, colours, type and domain are the venue's. Entraqo is a small credit in the footer, nothing more.

  • Fee visible before checkout

    The booking fee is a line in the basket, not a surprise on the payment page. The schedule is published, for buyers and for venues.

  • Works when the power is out

    Every ticket is a signed token. A phone with the venue's public key admits it with no network, no server and no mains.

Two engines, one spine

Timed admission and performances share the same basket, wallet, gate and reporting. A concert in the cathedral counts against the same capacity as the morning's visitors.

Entry

Timed slots with capacity per zone. Ticket types from adult to resident to guided, bundles, passes with a validity window. Built from a slot template: weekday rules, closures, last admission.

Events

Performances with doors, general admission or a seat map, price tiers per section, promoter settlement split automatically on payout.

The spine

Orders, tickets, fees, rotating QR, wallet, transfers, gate, agents, shop and reporting. Always on, priced per ticket, shared by every module.

Mr Bull, the Entraqo assistant: a bull in a navy suit with a copper tie, walking with a cane
Meet Mr Bull

Meet Mr Bull

The house assistant. He answers visitor questions on the booking page and in the wallet, reschedules and resends within the venue's rules, and hands anything else to your team. He never invents a price or an availability — he reads them.

Dressed for your venue

One character, a wardrobe chosen at branding setup. A heritage site gets its own historic dress, a restaurant its host, a club its steward; the venue's logo on the outfit or a mascot of its own are options on top.

  • Mr Bull dressed as a custodian in a dark suit, keys in hand

    Custodian costume

    Places of worship and heritage.

  • Mr Bull dressed as a pizzaiolo with an apron and chef's hat

    Host costume

    For restaurants and hospitality venues.

Switch on what you sell

Every module is a flag on your account and a line on the price list. Enable one and it appears; disable it and your visitors see no trace of it.

All modules and prices

  • Buyer account

    Included

    Buyer profiles with on-device ID scan, saved cards, identity verification tiers and GDPR self-service.

  • Agents & DMCs

    €79.00 a month

    Resellers with their own API key, widget and commission.

  • Checkout

    €0.25 a ticket

    Basket, orders, fees, Stripe payments, ticket issuance, rotating QR and the buyer wallet.

  • Transfers

    €29.00 a month

    Send a ticket to someone else inside the system — gift or at face value, with the seller payout held until the gate scan.

  • Quest

    €49.00 a month

    Treasure-hunt routes with a question at each stop, stamps and a shareable certificate.

  • Shop

    €49.00 a month

    Souvenirs, guides and add-ons in the same basket as tickets, collected at the venue by QR.

  • Timed entry

    Included

    Timed admission tickets for venues with capacity per slot and per zone.

  • Gate

    Included

    Staff scanning app with offline verification, scan log, live feed and device list.

  • Events

    Included

    Concerts and performances with general admission, promoters and settlement splits.

  • Seating

    €90.00 a month

    Seat maps and reserved seats for performances, with best-available selection.

  • Reporting

    €49.00 a month

    Sales by day, product, tier, zone, slot, performance and agent; live occupancy; CSV export.

  • Mr Bull assistant

    Included

    A courteous host who answers visitors' questions on booking pages and in the wallet, dressed for the venue.

  • Promotions

    Included

    Named banner slots on buyer pages for the venue's own promotions, with an optional third-party tier.

  • Support

    Included

    Help desk console: lookup by anything the visitor can read out, one screen per order, audited one-click fixes, FAQ scripts, escalation, health and status.

  • Broadcasts

    Included

    Emergency, announcement and welcome messages to the people inside, by zone, ticket type and language.

  • Workforce

    €49.00 a month

    Rota per day or performance, staff/crew/artist badges with scan in/out, who's on today, badge printing.

  • Bar & Food

    €49.00 a month

    Menus, drink and food tokens in the wallet, pickup by QR, stock per bar and live offers — on the shop engine.

See it on a real venue

The demo tenant is St John's Co-Cathedral: five zones, a daily slot template, a shop, a baroque concert with a seated section and a DMC reseller. Buy a ticket with a test card and scan it on your own phone.

Open the demo

Built to OWASP ASVS Level 2, Level 3 on payment and ticket paths

Read the security page
  • Passwordless buyers, TOTP for admins
  • Card data never touches our servers
  • Row-level tenant isolation in Postgres
  • Rotating 30-second QR, replay-protected
  • Turnstile and rate limits on every form
  • EU hosting, encrypted at rest and in transit